DELIVERY & RETURN POLICY


DELIVERY POLICY

After order confirmation you will receive a call and email from our customer support to confirm the delivery time slot with you.

LocationDelivery ChargeDelivery Time
Within Dhaka60 TK1-2 Business Days
Outside Dhaka120 TK5-7 Business Days

*Orders above 2000 TK will receive FREE Delivery.

We provide Cash on Delivery for both Inside Dhaka and Outside Dhaka

FREE RETURN POLICY

Inside Dhaka returns: You received our products in hand but you don’t like the product? DO NOT worry we are here for you. Please contact us within 48 hours of receiving the product via email ([email protected]) or by calling our customer support number 01313092994. Please include your order number and your contact number. Our delivery man will come and collect it from you and we will process the refund after product inspection at office, however for credit card/bkash payment appropriate processing time will be required.

Outside Dhaka returns: When our delivery man will come to deliver your product, you must open your product in front of delivery man and if You received our products in hand but you don’t like the product/ defective you have to return the product to the delivery man immediately.

*Please note that for product return to be accepted, the product cannot be broken or tampered with, there cannot be any missing parts, used product will not be accepted, product should be returned in the same condition it was received including original packaging for FULL REFUND to be processed.

CANCELLATION

You may cancel your order within 6 hours of placing the order. In such case you must inform us within via email ([email protected]), including order number and/or by calling our customer support 01313092994.

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