You may cancel your order within 6 hours of placing the order. In such case you must inform us within via email ([email protected]), including order number and/or by calling our customer support 01313...
Read More Does your delivery company inform the customer before delivering the toys?
YES, sir/Ma’am, after order confirmation you will receive a call from our customer support to confirm the delivery time slot with you. Our Delivery Company will also reconfirm the timing with you bef...
Read More What is the return process if your toy is defective or you are unsatisfied?
You received our products in hand but you don’t like the product/it is defective? DO NOT worry we are here for you. Please contact us within 48 hours of receiving the product via email ([email protected]
Read More Do you import your toys from abroad or its Bangladeshi product?
Yes, sir/Ma’am, we import all our products from reliable suppliers from China/India and many other countries.
...
Read More How much your delivery charge for buying more than one toy?
For buying more than one toy you don’t have to pay extra delivery charge also if your total exceeds 2000 TK you will receive FREE Delivery.
...
Read More What is your payment system for toy purchasing?
Answer: You may pay by the following secure methods: Cash on DeliveryCredit/Debit Card (Visa, Mastercard, Union Pay, Nexus, Amex) International/localMobile Wallet – bKash, Rocket, mCash, MyCash, A...
Read More How many toys are in your collection?
We have many toy collections with lots of categories. You may visit our website and see all of our collection and categories. Shop by Toy categories link: https://www.toychai.com/product-category/...
Read More Do you have any new kind of toy?
We are constantly launching new and exciting toys and you can find all those new toys through this link https://www.toychai.com/shop/ After clicking on the above link you may use our filters on th...
Read More What is your toy/product ordering system?
For ordering our toy/product you can follow the steps: Step-1: Go to our website toychai.com Step-2: Select the toy/product you want to buy Step-3: You can see all details ...
Read More How do you deliver your product inside/outside Dhaka? What are your charges and delivery time?
After order confirmation you will receive a call and email from our customer support to confirm the delivery time slot with you. LocationDelivery ChargeDelivery TimeWithin Dhaka60 TK1-2 Business D...
Read More